Terms

Listed is run by 8000 Productions, CVR 44331993, Skovgaardsgade 5C, 8000 Aarhus C, Denmark. Contact us through Help or at 8000productionsdk@gmail.com.

• Membership is by application, and you must be 18 or older. We review every application by hand and may decline one without giving a reason.
• Membership is free. If we introduce a paid membership, we will tell you first and you choose whether to join it.
• Your account is personal. Keep your login email secure; anyone with access to it can log in as you.
• We may suspend or end a membership if it is misused, for example reselling tickets, giving false information, or abusive behaviour towards staff, venues or other members. You can end your membership at any time.

Each listing, ticket and receipt names the seller of the spot. For events 8000 Productions runs itself, 8000 Productions is the seller. For events at other venues, the venue or organiser is the seller and Listed acts as its booking agent: the contract for entry is between you and the seller, and the seller is responsible for the event. All sellers on Listed are businesses.

• The price shown is the full price per spot, VAT included. There are no booking fees on top.
• When you tap Book, the spot is held for you for a short time while you pay. If you don't pay in time, it goes back to other members.
• You pay by card, Apple Pay or Google Pay through Stripe. Your booking is confirmed when the payment goes through; you then get your ticket in the app and by email.
• One booking per member per event. Tickets are personal and may not be resold or transferred.
• Listings are shown in order of when the event starts. Nobody pays to be shown higher.

Spots are for leisure events on a specific date, so the 14-day right of withdrawal does not apply (Danish Consumer Contracts Act, section 18(2)(12)). Once a booking is paid, it can't be cancelled or refunded, except as described in section 7.

• Arrive before the cut-off time on your ticket and show the QR code, or give the 6-character code. After the cut-off, the venue doesn't have to admit you on the guestlist.
• The venue's door policy applies, including its age limit and ID checks. Bring valid ID.
• The door can see your name and ticket code when your ticket is scanned, to check you in.
• If you arrive before the cut-off with a valid ticket and are turned away because the venue is full or for another reason on the seller's side, contact us the same night or the next day and you'll be refunded in full.

If an event is cancelled, you are refunded in full, including all fees, automatically to the card you paid with. Refunds usually show within 5 to 10 working days. If the date or start time changes significantly, you can ask for a full refund instead of going.

We send emails you need for your membership and bookings: login links, tickets and replies to your help requests. Drop alerts (notifications when spots are released) are only sent if you turn them on, and you can turn them off at any time.

Contact us first through Help or by email; we aim to reply within two working days. If we can't agree, you can complain to the Danish Consumer Complaints Board (Forbrugerklagenævnet) through forbrug.dk or naevneneshus.dk.

The seller is responsible for the event itself. We are responsible for the booking service working as described. Neither of us is responsible for losses caused by things outside our reasonable control. Nothing in these terms limits liability that can't be limited by law.

We may update these terms. Changes that affect you are announced in the app or by email before they apply, and never apply to bookings you have already paid for. Danish law applies, and disputes go to the Danish courts, without limiting your rights as a consumer.